1. Agreement to Terms
These Terms of Use ("Terms") govern your access to and use of the website enerjoints.world and the services provided by Enerjoints ("we", "us", or "our"), including water balance awareness consultations, educational products, tracking tools, and awareness programs. By accessing or using our website and services, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.
2. Description of Services
Enerjoints provides general informational water balance awareness consultations and related educational services. Our offerings include:
- One-on-one and group consultations focused on daily fluid intake awareness
- Personalised non-medical guidance documents and awareness plans
- Educational products including guides, worksheets, and reference materials
- Structured awareness programs and tracking challenges
- Tracking tools and templates for personal observation purposes
All services are provided for general informational and educational purposes only. Our services do not constitute medical advice, diagnosis, treatment, or regulated clinical care. We are not a healthcare provider, medical practice, AHPRA-registered practitioner group, or TGA-regulated supplier of therapeutic goods.
3. Important Disclaimer
The content on our website and the information shared during consultations is intended for general informational purposes only. It should not be interpreted as medical, health, dietary, or therapeutic advice. Specifically:
- We do not diagnose, treat, or prevent any medical condition or disease
- We do not prescribe medications, supplements, or clinical interventions
- Our consultations and materials are not a substitute for professional healthcare
- Individual experiences and outcomes may vary and are not guaranteed
- You should consult a qualified healthcare professional for any health-related concerns
By using our services, you acknowledge and accept that Enerjoints provides lifestyle education and awareness guidance only.
4. Eligibility
You must be at least 16 years of age to use our website and services. By using our website, you represent and warrant that you meet this age requirement. If you are accessing our services on behalf of a minor, you confirm that you are their parent or legal guardian and consent to their participation under these Terms.
5. User Responsibilities
When using our website and services, you agree to:
- Provide accurate and truthful information in contact forms and during consultations
- Use our website and services only for lawful purposes
- Not attempt to gain unauthorised access to our systems or data
- Not reproduce, distribute, or commercially exploit our educational content without written permission
- Not use our services to seek or provide medical advice
- Not submit false, misleading, or harmful content through our contact form
- Comply with all applicable local, national, and international laws and regulations
6. Intellectual Property
All content on our website, including text, graphics, logos, icons, images, educational materials, tracking templates, and software, is the property of Enerjoints or its content suppliers and is protected by Australian and international copyright, trademark, and intellectual property laws.
You may view, download, and print content from our website for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication without our prior written consent, is strictly prohibited.
Educational materials provided as part of consultation packages or awareness programs are licensed for your personal use only and may not be shared, resold, or distributed to third parties.
7. Consultation and Program Terms
7.1 Booking and Scheduling
Consultations are scheduled by appointment. We reserve the right to reschedule or cancel appointments with reasonable notice due to unforeseen circumstances. In such cases, we will offer an alternative appointment time at no additional cost.
7.2 Session Conduct
Consultation sessions are conducted in a professional and respectful manner. We expect the same from all participants. We reserve the right to terminate a session if conduct is abusive, threatening, or disruptive, without refund.
7.3 Remote Sessions
Remote consultations are conducted via secure video conferencing. You are responsible for ensuring you have a stable internet connection and a private environment for your session. We are not liable for technical issues on your end that prevent session completion.
7.4 Program Participation
Awareness programs have defined start dates and durations. Materials are provided according to the program schedule. Failure to complete tracking activities or attend scheduled check-ins does not entitle you to extended program access or partial refunds unless covered by our Refund Policy.
8. Payment Terms
Fees for consultations, programs, and educational products are communicated before booking or enrollment. Payment is required at the time of booking unless otherwise agreed in writing. All prices are quoted in Australian Dollars (AUD) and include applicable GST where required by law.
We accept payment methods as specified during the booking process. Payment processing is handled by secure third-party payment providers. We do not store credit card numbers or full payment credentials on our servers.
9. Limitation of Liability
To the maximum extent permitted by applicable law, Enerjoints and its directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our website or services, including but not limited to:
- Loss of data, profits, or business opportunities
- Personal injury or health-related outcomes resulting from reliance on our informational content
- Interruption or unavailability of our website or services
- Actions or omissions of third-party service providers
Our total liability for any claim arising from these Terms or your use of our services shall not exceed the amount you paid to us in the 12 months preceding the claim.
10. Indemnification
You agree to indemnify, defend, and hold harmless Enerjoints and its officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including reasonable legal fees) arising from your violation of these Terms, your use of our services, or your violation of any rights of a third party.
11. Third-Party Links
Our website may contain links to third-party websites or resources. These links are provided for convenience only. We do not endorse, control, or assume responsibility for the content, privacy policies, or practices of any third-party websites. You access third-party links at your own risk.
12. Privacy
Your use of our website and services is also governed by our Privacy Policy, which describes how we collect, use, and protect your personal data. By using our services, you consent to the data practices described in the Privacy Policy.
13. Cookies
Our use of cookies and similar technologies is described in our Cookie Policy. By using our website, you consent to the use of cookies in accordance with that policy and your selected preferences.
14. Modifications to Terms
We reserve the right to modify these Terms at any time. Changes become effective upon posting the updated Terms on our website with a revised "Last updated" date. Your continued use of our website and services after changes are posted constitutes acceptance of the modified Terms. We encourage you to review these Terms periodically.
15. Termination
We may suspend or terminate your access to our website and services at any time, with or without cause, and with or without notice. Upon termination, provisions of these Terms that by their nature should survive termination shall remain in effect, including intellectual property, limitation of liability, and indemnification sections.
16. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of South Australia, Australia. Any disputes arising from these Terms or your use of our services shall be subject to the exclusive jurisdiction of the courts of South Australia. Nothing in these Terms affects your statutory rights as a consumer under the Australian Consumer Law.
17. Severability
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.
18. Contact Information
For questions about these Terms of Use, please contact us:
- Email: touch@enerjoints.world
- Phone: +61 3 6234 7488
- Address: 44/60 Gouger St, Adelaide SA 5000, Australia